DEWALT Warranty Policy
This product is warranted for 1 year from the date of purchase.
If the tool becomes defective due to faulty materials and/or workmanship, within the warranty period, DEWALT will undertake to correct the defect without charge. Please return the complete unit, to any local DEWALT Service Center with valid DEWALT warranty card AND proof of purchase (invoice or receipt copy).
This warranty DOES NOT APPLY TO:
- Break down due to usage of ingenuine spare parts (not DEWALT spare parts)
- Normal wear and tear parts: e.g. carbon brush, cord, plug, chuck and battery
- Attachments and accessories
- Unauthorized repair, alteration/modification
- Damage caused by foreign objects, substances, accidents, obvious misuse, abuse, neglect and improper applications
Please consult the local DEWALT Service Center for more details.
3 YEAR LIMITED WARRANTY
Most DEWALT® Tools purchased on or after January 1, 2004 come with a warranty package that includes:
Three-Year Limited Warranty. DEWALT will repair, without charge, any defects due to faulty materials or workmanship for three years from the date of purchase. This warranty does not cover part failure due to normal wear or tool abuse. For further detail of warranty coverage and warranty repair information, visit www.dewalt.com or call 1-800-4-DEWALT (1-800-433-9258). This warranty does not apply to accessories or damage caused where repairs have been made or attempted by others. This warranty gives you specific legal rights and you may have other rights which vary in certain states or provinces.
In addition to the warranty, DEWALT tools are covered by our:
One-Year Free Service Contract. DEWALT will maintain the tool and replace worn parts caused by normal use, for free, any time during the first year after purchase.
90-Day Money Back Guarantee. If you are not completely satisfied with the performance of your DEWALT Power Tool, Laser, or Nailer for any reason, you can return it within 90 days from the date of purchase with a receipt for a full refund – no questions asked.
We believe a solid warranty package ensures the safety, reliability and service our products are meant to deliver — from the beginning to the end of every job.
7 YEAR LIMITED LIABILITY WARRANTY
DEWALT will repair, without charge, any defects due to faulty materials or workmanship for seven years from the date of purchase. This warranty does not cover part failure due to normal wear or tool abuse. For further detail of warranty coverage and warranty repair information, visit www.dewalt.com or call 1-800-4-DEWALT (1-800-433-9258). This warranty does not apply to accessories or damage caused where repairs have been made or attempted by others. This warranty gives you specific legal rights and you may have other rights which vary in certain states or provinces.
In addition to the warranty, DEWALT tools are covered by our:
One-Year Free Service Contract: DEWALT will maintain the tool and replace worn parts caused by normal use, for free, any time during the first year after purchase. Nailer wear items, such as o-rings and driver blades, are not covered.
90-Day Money Back Guarantee: If you are not completely satisfied with the performance of your DEWALT Power Tool, Laser, or Nailer for any reason, you can return it within 90 days from the date of purchase with a receipt for a full refund – no questions asked.
Latin America: This warranty does not apply to products sold in Latin America. For products sold in Latin America, see country specific warranty information contained in the packaging, call the local company or see website for warranty information.
Free Warning Label Replacement: If your warning labels become illegible or are missing, call 1-800-4-DEWALT (1-800-433-9258) for a free replacement.
30 DAY MONEY BACK GUARANTEE
30 DAYS
FOR COMFORT
you can return it within 30 days with a receipt for a full refund.
90 DAYS
WE GUARANTEE ON ALL OUR FOOTWEAR PRODUCTS FOR DEFECTS IN MATERIAL OR WORKMANSHIP
returned boot must be accompanied with a sales receipt showing date of purchase.
FULL LIFETIME WARRANTY
DEWALT MECHANICS TOOLS FULL LIFETIME WARRANTY
DEWALT Mechanics Tools are covered by the manufacturer’s FULL LIFETIME WARRANTY. If any DEWALT Mechanics Tool ever fails for any reason, DEWALT will replace it. NO PROOF OF PURCHASE required.
DO NOT RETURN PRODUCT TO STORE. Please call 1-800-4DEWALT (1-800-433-9258) (M-F, 8-5 EST) and DEWALT will ship a replacement. Tools covered include: wrenches, sockets, ratchets and drive accessories.
THIS FULL LIFETIME WARRANTY EXCLUDES ALL INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or limitation of incidental or consequential damages, so these limitations may not apply to you. This FULL LIFETIME WARRANTY gives you specific legal rights that may vary from state to state.
LIMITED WARRANTY
Compressors: DEWALT heavy duty industrial tools are warranted for one year from date of purchase. We will repair, without charge, any defects due to faulty materials or workmanship. For warranty repair information, call 1-800-4-DeWALT (1-800-433-9258). This warranty does not apply to accessories or damage caused where repairs have been made or attempted by others. This warranty gives you specific legal rights and you may have other rights which vary in certain states or provinces.
Heated Gear: DEWALT will replace, without charge, any defects due to faulty materials or workmanship for one year from the date of purchase. This Warranty does not cover failure due to normal wear and tear. This warranty does not apply to accessories or damage caused where repairs have been made or attempted by others. This warranty is the only warranty offered by DEWALT, and any implied warranties shall not apply. DEWALT will not be responsible for any incidental or consequential damages. This warranty gives you specific legal rights and you may have other rights which vary in certain states or provinces. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. All batteries and chargers sold with heated jacket kits are covered by the standard 3 year warranty, 1 year service and 90 money back guarantee.
Pressure Washers: DEWALT agrees to repair or replace designated parts that prove defective within the warranty period listed below at the manufacturer’s sole discretion. Specific limitations/extensions and exclusions apply. This warranty covers defects in material and workmanship and not parts failure due to normal wear, depreciation, abuse, accidental damage, negligence, improper use, maintenance, or storage. To make a claim under the terms of the warranty, all parts said to be defective must be retained and available for return upon request to a designated Warranty Service Center for warranty inspection. The judgments and decisions of the manufacturer concerning the validity of warranty claims are final. These warranties pass through to the end user and are nontransferable. As a factory authorized and trained Warranty Service Center, the factory will honor the terms of all component warranties and satisfy claims of the appropriate warranty provisions. Normal wear items include, but are not limited to, valves and seals, which are not covered by this warranty. This warranty replaces all other warranties, express or implied, including without limitation any warranties of merchantability or fitness for a particular purpose and all such warranties are hereby disclaimed and excluded by the manufacturer. The manufacturer’s warranty obligation is limited to repair and replacement of defective products as provided herein and the manufacturer shall not be liable for any further loss, damages, or expenses – including damages from shipping, accident, abuse, acts of God, misuse, or neglect. Neither is damage from repairs using parts not purchased from the manufacturer or alterations performed by non-factory authorized personnel. Failure to install and operate equipment according to the guidelines put forth in the instruction manual shall void warranty. This warranty does not cover the following: machines used for rental purposes, damage resulting from shipping (claims must be filed with freighter), accident, abuse, act of God, misuse, or neglect. Neither is damage from repairs or alterations performed by nonfactory authorized personnel or failure to install and operate equipment according to the guidelines put forth in the instruction manual. The manufacturer will not be liable to any persons for consequential damage, for personal injury, or for commercial loss.
HIGH PRESSURE PUMP (DEFECTS IN MATERIAL AND WORKMANSHIP)
Two (2) years from date of purchase.
WARRANTY DOES NOT APPLY TO FAILURES DUE TO:
- Freight damage
- freeze damage
- damage caused by parts or accessories not obtained from an authorized dealer or not approved by DEWALT authorized dealer or not approved by the manufacturer.
- normal wear of moving parts or components affected by moving parts
FRAME (DEFECTS IN MATERIAL AND WORKMANSHIP)
One (1) year from date of purchase.
ACCESSORIES (DEFECTS IN MATERIAL AND WORKMANSHIP)
Includes nozzles, hoses, spray guns, wands
Ninety (90) days from date of purchase.